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| Conditions
of Sale & Important Information |
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Return
Policy
- Items
to be returned will have a 20% restocking fee plus customer must
pay shipping back to designated location.
- Customer
must call first for a return authorization number
- All
merchandise delivered by freight truck (common carrier), must be
inspected by customer. If any box looks dented or damaged in
any way, driver must make notation and must mark any damages or
shipment must be refused. Boxes opened later and then damage
is discovered without driver making notation, is considered
concealed damage. You have 15 days to report concealed
damage to freight company. Shipping companies do not always
cover concealed
damage items. None of this applies to items shipped ups.
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All custom orders have a 72 hours cancellation time limit.
After that, there can be no refunds.
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Any item used or installed cannot be returned for refund.
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Any item ordered and then cancelled after item is shipped, must
refuse order and pay the 20% restocking charge and pay shipping to
and from factory or warehouse where product was originally shipped
from.
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Once an order is cancelled, there will be approx. 30 day time
period before refund will be issued.
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Any item used or installed which have a problem will be considered
according to
factory warrantee
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Customers have 30 days to return products under the return policy
above for refunds, less restocking and shipping charges
Other
Important Information
- Prices
Effective March 1, 2001
- All
Prices Are Subject To Change Without Notice And Customers will
Be Advised Of the Current Cost.
- Terms:
Visa, Master Card, American Express, Discover, Wire Transfer,
Check.
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Payment in full at time of ordering
- All
Merchandise F.O.B. Raytech Warehouse, Los Angeles, California.
- No
Merchandise Can Be Returned Without A Written Authorization Number.
- All
Weights And Size Dimensions Are Approximate.
- Most
Items Are Shipped UPS - Feel Free To Call For A Quote.
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Firepits
